Introspection within the IS discipline - Social Cognitive Theory as a Reference Theory for Future Research

A multitude of theoretical models and constructs has been used to investigate individual behavior. We have now reached a point where the IS discipline requires cohesive guidance to make sense of such a large number of theoretical considerations but also to assist future research in identifying theories that have the potential to shed some new light to understand individual behaviour. The aim of this paper is to use Social Cognitive Theory to organize the theoretical models and constructs used in IS and to provide a clear depiction of the state of our knowledge. First, a thorough review of the IS literature which used Social Cognitive Theory yielded 62 papers. Second, the major behavioral theoretical models used in IS research were also reviewed. This vast literature is mapped into the SCT framework, thus highlighting the main successes but also pitfalls of past research. Future research directions are then identified and discussed

How Many Penguins Can Hide Under an Umbrella? An Examination of How Lay Conceptions Conceal the Contexts of Free/Open Source Software

This paper examines the attention put by IS researchers to the various contexts of the Free/Open Source Software (FOSS) phenomenon. Following a selective review of the IS literature on FOSS, we highlight some of the pitfalls that FOSS research encounter in its quest for theoretical progress. We raise awareness of these pitfalls\u27 consequences for how we propose, test, and falsify theories about the FOSS phenomenon. We conclude by proposing an agenda for future research

The Customer-Centered B2C Literature through the Lens of Activity Theory: A Review and Research Agenda

A multitude of published research studies investigate the B2C phenomenon from the customer point of view. At this point, making sense of such a large number of studies is a difficult task. The aim of this paper is to organize the literature to provide a clear depiction of what we know and what we don\u27t know about it in order to identify specific areas where future research efforts are needed. A review of the B2C literature of the past seven years yielded 115 papers investigating the phenomenon from the user/customer perspective, 74 of these were empirical. This literature is organized according to the Activity Theory framework, allowing for an enhanced understanding of the phenomenon through a social context perspective. Future research directions are identified and discussed

Entrepreneurial actions and the legitimation of free/open source software services

Free/open source software users were previously responsible for managing the challenges associated with their software themselves. Recently, a new generation of entrepreneurs seized this emerging market opportunity by positioning themselves as service providers for free/open source software users. Conceptualizing such providers as “institutional entrepreneurs,” we find that due to the nature of the free/open source software context, they exhibit a different set of legitimation actions compared with similar efforts in other contexts. Based on our empirical analysis of free/open source software service providers and drawing on prior theory, we identify two entrepreneurial actions aimed at gaining legitimacy specific to the free/open source software context, namely, product-based theorization actions and evangelization actions. We also demonstrate that institutional entrepreneurship is shaped by the nature of free/open source software products and the openness values at the core of the free/open source software movement. Our work hence underscores the importance of the context of institutional entrepreneurship

AN INVESTIGATION OF THE ROLE OF DEPENDENCY IN PREDICTING CONTINUANCE INTENTION TO USE UBIQUITOUS MEDIA SYSTEMS: COMBINING A MEDIA SYTEM PERSPECTIVE WITH EXPECTATION-CONFIRMATION THEORIES

The mobile telecommunications landscape has evolved into a highly competitive and complex ecosystem composed of network operators, mobile device manufacturers as well as software, content and service providers. This major shift has strongly impacted the fundamental nature of mobile devices which have now become complex multi-purpose, multi-context ubiquitous media systems. Such change has engendered an urgent need to revisit our understanding of mobile device usage through the lens of theories that encompass the multifaceted nature of ubiquitous systems. Relying on a media perspective, the paper investigates the role of individual media dependency in predicting continuance intention to use ubiquitous media systems. Data collected from 150 smartphone users were used to test the developed conceptual model. The results confirmed the overall effect of ubiquitous media systems dependency on individuals´ reasoned continuance usage decision. The findings suggest that the level of dependency towards a ubiquitous media system inflates the perceived positive attributes about the system: perceived usefulness and perceived ease of use, as well as the cognitive appraisal about the discrepancies between initial expectations and post-use performance. Theoretical and practical implications developed from these findings are then discussed

Where Information Systems Research Meets Artificial Intelligence Practice: Towards the Development of an AI Capability Framework

Information systems (IS) research has always been one of the leading applied research areas in the investigation of technology-related phenomena. Meanwhile, for the past 10 years, artificial intelligence (AI) has transformed every aspect of society more than any other technological innovation. Thus, this is the right time for IS research to foster more quality and high-impact research on AI starting by organizing the cumulated body of knowledge on AI in IS research. We propose a framework called AI capability framework that would provide pertinent and relevant guidance for conducting IS research on AI. Since AI is a fast-evolving phenomenon, this framework is founded on the main AI capabilities that shape today’s fast-moving AI ecosystem. Thus, it is crucial that such a framework engages both AI research and practice into a continuous and evolving dialogue

From IT to AI Artifact: Implications for IS Research on AI Adoption and Use

The IS research community has introduced and used several theoretical models and constructs to investigate information technology (IT) adoption and use behaviors in individuals. At this point in time, the community requires coherent guidance towards conceptual and methodological considerations that have the potential to provide new insights into the changing nature of interactions between people and technology. These changes are mostly related to the fact that technology is becoming more of an intelligent agent than a mere tool. Thus, the aim of this paper is to distinguish between IT and artificial intelligence (AI) artifacts and to discuss its implications for IS research on AI adoption and use behaviors. Using UTAUT, D&L IS success model, and TTF as examples, we argue how well-established models used in IS research may need to evolve to capture adoption and use behaviors of people who use or intend to use AI artifacts

Generating quality open content: A functional group perspective based on the time, interaction, and performance theory

We applied the Input-Process-Output approach and Time, Interaction, and Performance theory to examine the input factors (organisational, group-related, and individual) and process factors (group production, group well-being, and member support) that yield group effectiveness, measured as high-quality articles in Wikipedia. The results provided evidence of the positive effects of: group size and shared experience on both group process variables and group effectiveness; group heterogeneity on group production; organisational support and member activeness on group well-being; member activeness on member support; and organisational support and member activeness on group effectiveness